Author Topic: brain dead abuse contacts (mailbox full, not reachable, classified as spam ..)  (Read 19125 times)

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July 29, 2010, 12:20:27 pm
Reply #15

cleanmx

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Quote
Dear abuse@clean-mx.de,

Our records indicate that you have opened as many as 5 new ticket(s) within the past 30 minutes. If you wish to open more ticket(s) within the next hour, please use our online interface at http://support.lunarpages.com instead.

Please note that while any further emails within the next will not be processed, tickets submitted through the online interface will still be processed as usual.

We apologize for any inconvenience that this may have caused you.

Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com

August 31, 2010, 06:11:41 pm
Reply #16

cleanmx

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abuse@desk with dial-in verification this is odd anyway...

Quote
-- please reply above this line --

Abuse-Team netpilot GmbH,

An abuse report has been created and assigned abuse report number 140545.
If you are requesting Zayo to take action regarding this report, you are REQUIRED to validate this abuse report via telephone.

INSTRUCTIONS FOR VALIDATING YOUR ABUSE REPORT:

1. Dial +1 952 230 4726
2. When prompted for your 6 digit abuse report, enter 140545

You can view this ticket's progress online here: https://abuse.zayoenterprise.com/view.php?e=abuse@clean-mx.de&t=140545.

If you wish to send additional comments or information regarding this issue, please don't open a new ticket. Simply login using the link above and update the ticket.

Zayo Enterprise Networks
Abuse Reporting & Coordination

August 31, 2010, 06:14:02 pm
Reply #17

cleanmx

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only web@complains... this is ...  ???

Quote
Ten e-mail jest wysyłany automatycznie !
Uprzejmie prosimy o nie odpowiadanie na poniższy e-mail.
-------------------------------------------------------

Szanowni Państwo,
Uprzejmie informujemy, że zgłoszenia naruszeń postanowień Regulaminu
szczegółowego świadczenia usług dostępu do Internetu przez
ASTER Sp. z o.o z siedzibą w Warszawie dokonanych przez
Abonentów sieci ASTER można dokonać jedynie za pomocą
formularza dostępnego na stronie: http://abuse.aster.pl.

Zgłoszenia poprzez konto e-mail abuse@aster.pl nie będą procesowane.

Z poważaniem,
Departament Obsługi Klienta ASTER
http://www.aster.pl/ebok/
tel: 0-801-014-014 lub 022 4-014-014

=======================================================
This email was send automatically !
Do not reply to this email.
-------------------------------------------------------

Dear Sir or Madam,
We kindly inform you that reports of violations of the Rules and Regulations
of detailed benefits of internet access by ASTER Sp. z o.o based in Warsaw
made by ASTER subscribers can only be sent by the help of the form available
on the website: http://abuse.aster.pl.

Reports sent via E-Mail will not be processed.

Sincerely,
Departament of Customer Service ASTER
http://www.aster.pl/ebok/
tel: 0-801-014-014 lub 022 4-014-014

September 01, 2010, 08:51:11 am
Reply #18

cleanmx

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spam ? what is spam ...  :-\

Quote
Microsoft Antigen for Exchange found a message matching a filter. The message is currently Identified.
Message: "[clean-mx-spam-131911092] abuse report about 41.210.20.26 - Tue, 31 Aug 2010 13:04:02 +0200"
Filter name: "KEYWORD= spam: xxx "
Sent from: "abuse@clean-mx.de"
Folder: "SMTP Messages\Inbound And Outbound"
Location: "Ghana Telecom/First Administrative Group/PRDMAILFE1"



September 03, 2010, 10:20:25 pm
Reply #19

cleanmx

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quota ? which quota ?

Quote
Von:    MAILER-DAEMON
An:    abuse@clean-mx.de
Betreff:    Undelivered Mail Returned to Sender
Datum:    04.09.2010 00:15:57


This is the Spam Firewall at barracuda3.romtelecom.ro.

I'm sorry to inform you that the message below could not be delivered.
When delivery was attempted, the following error was returned.


<abuse_servicii@clicknet.ro>: host aspmx.l.google.com[74.125.43.27] said:
    552-5.2.2 The email account that you tried to reach is over quota. Please
    direct 552-5.2.2 the recipient to
    552 5.2.2 http://mail.google.com/support/bin/answer.py?answer=6558
    s15si6234572bkx.87 (in reply to RCPT TO command)


         E-Mail-Zustellungsbericht-Anlage, "Delivery error report"


         E-Mail-Nachricht-Anlage, "Undelivered Message"

Von:    Abuse-Team netpilot GmbH <abuse@clean-mx.de>
Reply-to:    "Abuse-Team netpilot GmbH" <abuse@clean-mx.de>
An:    abuse@romtelecom.ro
Kopie:    office@lss.ro
Betreff:    [clean-mx-spam-132694200] abuse report about 89.120.219.83 - Thu, 02 Sep 2010 20:26:23 +0200
Datum:    03.09.2010 16:01:54
       
       
        Hello Abuse-Team,
       
        your Server with the IP: 89.120.219.83 has attacked one of our server on the service:
        "postfix"  on Time: Thu, 02 Sep 2010 20:26:23 +0200
        The IP was automatically blocked for more than 10 minutes. To block an IP, it needs
        3 failed Logins, one match for "invalid user" or a 5xx-Error-Code (eg. Blacklist)!
       
        Please check the machine behind the IP 89.120.219.83 (unknown) and fix the problem.
       
        real-time data for this day available at:
       
        http://support.clean-mx.de/clean-mx/publog?ip=89.120.219.83
       
       
        You can parse this Mail with X-ARF-Tools (1. attachment = Details, 2. attachment = Logs).
        You found more Information about X-Arf under http://www.x-arf.org/specification.html
       
        If you have a special x-arf email contact, please drop us a note.
       
        In the attachment of this mail you can find the original protocols of our systems.
       
       
       
        yours
       
        Gerhard W. Recher
        (Geschaeftsfuehrer)
       
        NETpilot GmbH
       
        Wilhelm-Riehl-Str. 13
        D-80687 Muenchen
       
        GSM: ++49 171 4802507
       
        Handelsregister Muenchen: HRB 124497
       
        w3: http://www.clean-mx.de
        e-Mail:   mailto:abuse@clean-mx.de
        PGP-KEY:   Fingerprint: A4E317B6DC6494DCC9616366A75AB34CDD0CE552 id: 0xDD0CE552
        Location: http://www.clean-mx.de/downloads/abuse-at-clean-mx.de.pub.asc
       
        Evidence:
        attacked server: relay.netpilot.net
        envelopesender: xwheqiempx@teknologisk.no
        enveloperecpient: citorfc@abseilrettung.de
        Helo: adsl89-120-219-83.romtelecom.net
        source-ip: 89.120.219.83
        protocol: ESMTP
        instance: predata05.5361.4c7fec4f.69427.0
        size: 0
        reason: 5 -->554 User (%s)  not known to us please verify your adressbook for any typos in this email adress or inquire manually
        Evidences so far in total for this ip:157

September 06, 2010, 04:44:37 pm
Reply #20

cleanmx

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amazon ec2 abuse  is *not* preserving foreign ticket# this is really brain dead  ???

note the ticket# inside the quote is a amazon # not a ticket# from clean-mx !

Quote
 Amazon Web Services
Dear Abuse Reporter,

Thank you for submitting your abuse report.

We've determined that an Amazon EC2 instance was running at the IP address you provided in your abuse report. We've forwarded the details of your complaint to our Amazon EC2 customer. We'll investigate the complaint to determine what additional actions, if any, need to be taken in this case.

If you wish to provide additional information to our customer regarding this case, you may use the form at:
https://www.amazon.com/gp/html-forms-controller/AWSAbuseReporter

Thanks again for alerting us to this issue.

Case number: 51500171724

Your original report:

* Source IPs: 75.101.132.93
* Abuse Time: Sat Sep 04 05:24:00 UTC 2010

How can I send a message to the Amazon EC2 customer?
Complete and submit the web form here.

How can I contact a member of the Amazon EC2 abuse team?
Send an e-mail to ec2-abuse@amazon.com; remember to include your case number.

Please note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Amazon Web Services

Amazon Web Services LLC is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. This message produced and distributed by Amazon Web Services, LLC, 1200 12th Ave South, Seattle, WA 98144.

September 17, 2010, 01:37:34 pm
Reply #21

cleanmx

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abuse@kornet.net is refusing our complains this is worse !

Code: [Select]
Sep 17 15:33:59 newtunix postfix/smtp[8838]: 79CD11EC8031: to=<abuse@kornet.net>, relay=mx.kornet.net[211.48.62.135]:25, delay=19565, delays=19559/6.2/0.71/0, dsn=4.3.2, status=deferred (host mx.kornet.net[211.48.62.135] refused to talk to me: 421 4.3.2 421 Your ip is filtered by RBL(http://cbl.abuseat.org)(IP:62.67.240.20)(Caues:'www.kisarbl.or.kr'))
Sep 17 15:33:59 newtunix postfix/smtp[8845]: 21425EAC3CF: to=<abuse@kornet.net>, relay=mx.kornet.net[211.48.62.135]:25, delay=96886, delays=96885/0.1/0.73/0, dsn=4.3.2, status=deferred (host mx.kornet.net[211.48.62.135] refused to talk to me: 421 4.3.2 421 Your ip is filtered by RBL(http://cbl.abuseat.org)(IP:62.67.240.20)(Caues:'www.kisarbl.or.kr'))

October 19, 2010, 04:39:33 pm
Reply #22

cleanmx

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human intervention by calculating some equations .... i hate such abuse@desks !


Quote
系统收到您的邮箱 abuse@clean-mx.de 于 2010-10-20 00:33:04 发来的邮件.
主题是: [clean-mx-spam-92673554] abuse report about 122.112.32.24 - Tue, 19 Oct 2010 17:49:33 +0200
为了确认您发给 ybcn@ngncn.com 的不是垃圾邮件, 请回复此信, 并且仅把以下问题的答案内容做为主题发送, 在收
到您正确的答案确认信后, 我们将及时投递您的邮件.
45 + 34 =


-----------------------------------------------------------------------------------------
Request abuse@clean-mx.de to confirm your mail is not junk mail.

The system receives mail sent from your mailbox abuse@clean-mx.de at 2010-10-20 00:33:04.
Subject: [clean-mx-spam-92673554] abuse report about 122.112.32.24 - Tue, 19 Oct 2010 17:49:33 +0200
To confirm that you send to ybcn@ngncn.com mail is not junk mail, please reply to this mail with the answer to the following question as
subject. Your mail will be sent as soon as the confirmation with correct answer is received.
45 + 34 =